Everything you need to create a warm, relaxing fireplace atmosphere at home — right out of the box!

1 x Flame Diffuser

1 x Premium Gift Box

1 x Remote control

1 x USB power cable

1 x instruction manual

Yes — add a few drops of your favorite essential oil to fill the room with calming scents, or simply use water to enjoy a cozy flame effect and gentle humidification.

Please note: aroma oils are not included in the order.

Unfortunately, no. The Flame Diffuser does not play fire sounds — it creates a beautiful visual flame effect with soft mist, helping your room feel warmer, calmer, and more relaxing. It also works as an aroma diffuser and adds an elegant fireplace-style glow to your space.

A full tank lasts about 4–6 hours depending on your settings. It also has auto shut-off when water runs out.

Absolutely. It’s designed with auto shut-off and quiet operation, making it safe and cozy for bedtime.

We offer a 100% Money-Back Guarantee.

If your order didn’t arrive, arrived damaged, is defective, or there is any other issue, simply Contact Us. To help us review your request faster, please include your order number and, if possible, add photos or a short video showing the issue.

Once your request is approved, your refund will be sent back to the same payment method used for the purchase.

Orders are usually processed within 1–2 business days and typically arrive within 5–10 business days.

After your order ships, you can check its status anytime on our Track Your Order page.

If you have any questions, our support team is here to help. Please visit our Contact Us page, and we’ll be happy to assist you.

For urgent questions, you can also use our Quick Chat in the bottom-left corner of the page to get help faster.